They still weep when they recall the picture: their daughter in her room, the pink walls decorated with posters of the Jonas Brothers. They see her there sketching in a notebook the dresses and blouses and jackets she wanted one day to design.

Nataline Sarkisyan died in one of Los Angeles hospitals on Dec. 20, 2007. She was only 17. Her story drew nationwide attention because her family's health insurance company CIGNA refused to make the liver transplant she needed so much.

For Hilda and Grigor Sarkisyan, who live in Porter Ranch, pain remains for the daughter who never came back to her pink room. But they are full of determination to keep Nataline's story alive, in order to save others.