YEREVAN. – The call center of the State Revenue Committee (SRC) of Armenia works with multiple responsibility and workload in the conditions of coronavirus pandemic.

Recently, some of the questions the call center receives refer to the government-implemented programs to neutralize the coronavirus effects, says Armine Asryan, Head of the SRC Call Center.

The specialists of the SRC Call Center have now become first aid providers, especially for businesses operating remotely.

In order to ensure the safety of citizens and employees during the coronavirus pandemic, the SRC carries out some processes electronically.

During the first half of this year, the call center received 152,795 inquiries, whereas 124,311—in the first half of 2019; thus, the inquiries have increased by 23 percent.