YEREVAN. - Armenian consumers have every right to return goods, head of the Informed and Protected Consumer NGO, Babken Pipoyan, told reporters Wednesday.

He recalled that the corresponding amendments to the Law on Protection of Consumers’ Rights took effect by the end of July 2016. The buyer then had a right to return goods only if the seller couldn’t change them.

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“That is, the seller could say: “If you don’t want this shirt, I have hundreds of others. And he was right according to the law. But now the law is in favor of consumers,” he noted.

Pipoyan urged the citizens, from whom sellers refuse to take back lawfully returned goods, to seek legal assistance. Nevertheless, it is necessary to understand that only non-grocery goods unrelated to personal hygiene can be subject to returning, he added. To return the goods, it is necessary to present the invoice of the purchase within 14 days.